PO Box 3344, North Strathfield, NSW Australia
info@alternativeme.com.au

FAQ

Make a choice for a better tomorrow

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How Can I Be Involved

Blogger & Influencer

If you are interested in promoting our products, please refer to the AlternativeYou for further information. We look forward to hearing from you.

Wholesale

Please visit our wholesale page for more information.

Donations, Charity & Fundraisers

We love supporting local charities and fundraisers, and do so on a case by case basis. Please contact us if you wish to make an enquiry, we would be happy to hear from you.

Purchases & Shipping

Delivery

Currently we only deliver within Australia, for a flat fee of $10. Orders over $50 have FREE delivery.

Please allow 7 – 10 business days from the date of your order fulfilment for delivery.

Packaging

As far as possible, we use environmentally-responsible packaging.

We re-use packaging materials that are sent to us. This means that sometimes you may find other packaging materials in our delivery. We hope that you’ll re-use these materials and recycle what you can’t use. We buy our new packaging from Hero Packaging, an Australian company that wants to reduce plastic! They really deserve a round of applause. Their HEROPACKS are made from biodegradable materials – mainly corn starch and cassava roots. They sound yummy, but don’t think of taking a nibble! Every part of the mailers – even the adhesive – is compostable. Check out this amazing company here.

Products

We aim to stock products on our website which are a better alternative to what you may currently find on the supermarket shelves. Thus we aim to reduce plastic, try to source organic products where possible, offer you the best sustainably sourced products and suggest the most natural ways to replace your household items.

Ideally we would like to see these products become commonplace; but in the mean time you can find it on our website!
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Payment Methods

We accept Paypal and credit cards on our website.

Returns & Refunds

We are confident you will be delighted with your purchase.

However, we will look to refund or exchange your purchase in the unlikely event of receiving a faulty or damaged product, provided you contact us within 14 days of receipt.

Our products are intended to be used for the purposes described, and not for any other purpose.

Privacy

You can find our Privacy Policy here

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